Review on SENXILLER by Sam Dhungana

As a product manager, I had high hopes for SENXILLER, but I was unsatisfied with the service I received from their online store. Although they offer a large selection of equipment and personal care products, their website is missing key elements that are necessary for a seamless purchasing experience. The website is busy and challenging to use, to start. I'm unsure of what to buy because the products are disorganized and the descriptions are inadequate. Additionally, the website lacks filters to limit search results or a way to sort items according to relevancy, popularity, or price. The checkout procedure was very laborious and time-consuming in my opinion. My personal information had to be entered more than once, and the payment mechanism was inconsistent. It was unfortunate that the things arrived in poor condition and that the delivery was delayed. Finally, the customer service staff did not assist me in resolving my problems. They took their time to answer, and their remedies fell short. It was frustrating because I had to follow up several times before receiving a proper resolution. In conclusion, I had a poor experience with SENXILLER. As a product manager, I think their website requires a significant redesign to enhance the buying experience. To guarantee consumer pleasure, they also need to improve their customer assistance and delivery procedures.