I perform tech support job. a 700-person office. We have a fresh supply of these headphones that we are progressively giving out to customers. Only three applications have a broken microphone as of right now. We give someone new headphones, and within a week, they break. This is ridiculous. He requests new ones, so we give him a copy that is still in the box. The same issue—the malfunctioning microphone—remains when he returns. We believe Windows is the issue. However, it transpires that the replacement headphones are similarly flawed.
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