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Finland, Helsinki
1 Level
736 Review
57 Karma

Review on JEWELORA by William Wiley

Revainrating 1 out of 5

My Experience with JEWELORA Shows That Their Products Have a Low Quality and Their Customer Service Is Horrible

I recently made numerous purchases from JEWELORA, and sadly, my experience was really disheartening. I was hoping for a better outcome. Everything fell short of my expectations, from the quality of the products to the assistance that was provided to the customers. To begin, the things I ordered were of an extremely low quality when I received them. I ordered a dress and a pair of shoes, however both items were constructed of thin materials that exhibited obvious symptoms of wear and tear almost immediately after I received them. My feet ended up getting blisters from the uncomfortable shoes, and the dress did not fit me properly and appeared to be of poor quality. To make issues much more difficult for me, the customer service personnel at JEWELORA did not provide any assistance or support when I contacted them. The crew did not respond to my inquiries and did not seem interested in assisting me in resolving the problems I was having with the things I had purchased. I received the impression that my worries were not being taken seriously, and that I had squandered my money on items that were not worth the price that they were being sold at. In general, my time spent with JEWELORA was filled with numerous instances of extreme letdown, and I will not be recommending this company to anyone. Customers are left with the impression that they are not supported and are not satisfied because the products are of poor quality and the customer service is horrible. I will not be using JEWELORA again and will look into other, more trustworthy solutions for meeting my requirements in the fashion industry.

Pros
  • Excellent client service
Cons
  • Problems with checkout technology