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Sweden, Stockholm
1 Level
690 Review
53 Karma

Review on TurnOnSport by Eric Hartman

Revainrating 2 out of 5

TurnOnSport Does Not Live Up to the Expectations of Its Customers

Being an avid outdoorsman, I couldn't wait to check out TurnOnSport and see what kinds of activities they had to offer. However, my interaction with the company left me feeling dissatisfied and irritated, and as a result, I would not suggest their products to anyone looking for high-quality outdoor gear. To begin, I discovered that their product selection was significantly constrained when compared to that of other stores who specialize in outdoor goods. Although they did sell a few things that piqued my curiosity, I discovered that a significant number of the products were either sold out or not offered in the size that I needed. Because of this, it was difficult for me to find what I was looking for, and as a result, I left the website with a sense of being unsatisfied. In addition to the small range they offer, I was disappointed by the quality of their customer service. I contacted their support team with some inquiries concerning a specific product, and it took them several days to answer to my inquiry. When they did finally get back to me, the response they provided was not helpful and instead brought up even more questions for me. This failure to communicate and provide help was aggravating, and it gave the impression that my company's contributions were not respected. Last but not least, I was dismayed to see that the business methods of TurnOnSport did not appear to give importance to environmental friendliness. Even though they offered some environmentally friendly products, I did not get the impression that they were making significant efforts to reduce the negative effects of their operations on the environment. This is a huge issue of worry for a lot of people who enjoy being outside, and I would assume that a firm that claims to encapsulate the spirit of adventure and love of the great outdoors would take sustainability seriously. My interactions with TurnOnSport were negative on the whole, and I will not be using their services again or recommending them to anyone who is searching for high-quality outdoor gear. They stand out from their rivals in all the wrong ways due to the restricted selection they offer, the terrible customer service they provide, and their lack of dedication to promoting sustainable practices.

Pros
  • dedication to environmental responsibility and sustainable techniques.
Cons
  • It may be difficult to make returns or exchanges.